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If you are using a screen reader and are having problems using this website, please call (323) 513-6222 for assistance.
FAQ
  • Who can I contact for questions regarding my tickets?
     Email: support@festivalticketing.com
    Phone: 855-281-4899
    Call Center Hours: Mon-Fri 9:00a -5:00p MST
  • Can I transfer my pass(es) to friends or family?
    Yes, you can transfer GA tickets to friends or family. As long as the ticket is valid, anyone can use it for entrance in the event, not just the purchaser. However, VIP tickets are non-transferable.
  • How do I get my tickets? What if I don’t have access to a printer? Can I show the confirmation on my phone?
    General Admission tickets will be emailed to purchasers about 2 weeks prior to the event. We will be able to scan your ticket on your phone – however, printing tickets out prior to arrival will expedite entry and is preferred. Commemorative tickets that are purchased as an add-on to GA tickets will be shipped in the mail. GA Commemorative Ticket buyers will receive their admission ticket in the mail and will not receive a Print-at-Home ticket.

    VIP tickets are will call only and non-transferable. You will need to present a valid government issued ID to pick up your tickets at on-site will call on the day of the event. VIP Commemorative posters will be shipped prior to the show to the address used during checkout.
     
    Posters and t-shirts will ship in advance to the address used during checkout. To update your mailing address, please contact Ticket Purchase Support at (855) 281-4899 or support@festivalticketing.com.
  • Where is the venue located?
     Los Angeles State Historic Park is located at 1245 N. Spring Street, Los Angeles CA, 90012
  • General food info
     Food options for all dietary restraints
    • Gluten free, Vegan & Vegetarian options available
  • What time does the show start?
     Venue doors open at 4:30pm and the show will start at 5:30pm
  • What time does the event end?
     11pm
  • Box Office info – address, hours open

    Box Office Location/Hours
    1245 N Spring St.
    Los Angeles, CA 90012

    Friday 7/26 and Saturday 7/27
    3:00 PM - 10:00 PM

    IMPORTANT: This event is SOLD OUT and no passes will be available at the box office day of show.

  • Smoking allowed? Vape or E cig?
    Please reference the “Allowed Items” list under the “Info” drop down.
  • Can I pass out flyers or promote at the event inside or outside the venue?
     No. Any sort of unapproved promotion is not allowed.
  • Can I bring a sign or totem?
     No signs are allowed. This includes all handheld signs or signs and items attached to poles or pool noodles or apparatus used to display anything above the head. All instances will be subject to surrender and not returned.
  • What about bringing my medical prescriptions (asthma, insulin, etc.)?
     Before entering the event, please make sure all of the medications are properly labeled with name, phone number, and emergency contact. Names on prescriptions must match the person's ID. Notify a security guard at the entrance and the medical staff on site will assist you with storing your medications.
  • Can I bring a camera?
     A phone camera or a small point and shoot without interchangeable lenses is fine to bring in. No video cameras (Go-Pros are ok, but no poles or extenders) or professional cameras will be allowed into the event.